Refunds Policy

Last updated: November 11, 2025

At Mays Engineering LLC, we stand behind the quality of our products and services. This Refunds Policy outlines our commitment to customer satisfaction.

Our 30-Day Money-Back Guarantee

We offer full refunds within 30 days of purchase upon request, no questions asked.

We believe in the value of our digital products and software solutions. If for any reason you are not completely satisfied with your purchase, we will provide a full refund within 30 days of the original purchase date.

How to Request a Refund

To request a refund, simply:

  1. Contact us at support@itsgoodsoftware.com
  2. Include your purchase details (order number, email used for purchase, and product name)
  3. Submit your request within 30 days of purchase

That’s it. No lengthy forms, no complicated procedures, and no questions asked.

Refund Processing

  • Timeframe: Refunds are typically processed within 3-5 business days of approval
  • Method: Refunds will be issued to the original payment method used for the purchase
  • Notification: You will receive an email confirmation once your refund has been processed
  • Bank Processing: Please allow 5-10 business days for the refund to appear in your account, depending on your financial institution

Products Covered

This refunds policy applies to:

  • Digital products (Notion templates, iOS shortcuts, etc.)
  • Software purchases and licenses
  • SaaS subscriptions (prorated based on usage)
  • Any other products or services sold through itsgoodsoftware.com

After the 30-Day Period

While our standard policy covers 30 days, we understand that exceptional circumstances may arise. If you have a concern about a product after the 30-day period, please contact us at support@itsgoodsoftware.com. We will review your situation on a case-by-case basis.

Subscription Cancellations

For subscription-based services:

  • You may cancel your subscription at any time
  • Cancellations take effect at the end of the current billing period
  • Refunds for the current period follow our 30-day money-back guarantee
  • No refunds for previous billing periods beyond 30 days from the original purchase

Exceptions

While we strive to accommodate all refund requests, we reserve the right to deny refunds in cases of:

  • Suspected fraud or abuse of the refund policy
  • Violation of our Terms of Service
  • Chargebacks initiated without contacting us first

Contact Us

If you have questions about our Refunds Policy or wish to request a refund, please contact us:

Mays Engineering LLC Email: support@itsgoodsoftware.com

We typically respond to all inquiries within 24 hours during business days.

This Refunds Policy is part of itsgoodsoftware.com, operated by Mays Engineering LLC.